A NEW YEAR BEGINS

Happy New Year! We wish all our loyal readers and clients, happiness and prosperity throughout 2013. Where the heck did 2012 go?  Wow, we were very busy thanks to all of you out there. We thank you, dearly. It’s great to think back to of all the smiling faces we saw during the last year. Our happy customers that keep coming back and the references we had gotten. Our goal this year is to be more helpful with all your needs. We are always striving to do better. So, if any of you have any suggestions or comments, please contact us, at any time on how we can become better at serving your interests. Again THANK YOU and hope to see you soon.

Tuning up your Band Saw Machine

Having problems with your band saw machine? Blades don’t last, like you think they are supposed to? Are they breaking on you? Getting crooked cuts?

Well at Bi-Metal Industrial Products Inc., we can help you, but there is a condition. You need to be using one of our excellent band saw blade products. Our LENOX band saw blades, offer a free service on your machine as long as you are using our product and or have tried 3 of our GTO trials (band saw blade trial). The free service consists of approximately 2 hours of a LENOX trained band saw machine technician to look over your machine. They check the overall health of your machine and comes with a comprehensive report on the condition of it. They also (if they can) tweak your machine for optimum blade performance. They are the only band saw blade company to offers this service. We want to keep you happy with our excellent products. Call us, if you want to get on board. For more info on LENOX see http://www.lenoxtools.com/pages/Category.aspx?category=BAND+SAW+BLADES

Merry Christmas and Happy Holidays from the crew at Bi-Metal.

Oh Where or Where did Summer Go??????

Winter is upon us again. It just seemed like a short summer as everyone except the machine shops were very busy.

We at Bi-Metal have been busy ourselves, aligning with big warehouses so we can offer more products to our loyal customers. It was a good move as we have had some good sales but it hasn’t been as much as we thought.

We know it takes time for people to realize that donuts don’t make the order. Sure we deliver most items at lightning speed also but we take the time to make sure when you receive the items that they are correct and to check if there are any other items that might be required. We give this personal service to each and every client. Sometimes it is a thankless job doing the deliveries as people that wanted to meet with someone from our institution and we arrive there and the personnel reneges on seeing us. Oh well their loss.

It’s another season as we can tell. When in the mail, over the fax and emails we get requests from clients and some none clients to contribute to seasonal functions for their employees???? Think about it, businesses, asking for freebees. Hahhhhh????? We give to charities, when the time is right to the less fortunate. We look after our own employees. That is what businesses do. Not have someone else look after their most valued people. Enough said thanks for tuning in.

Computers Good and Bad

We must say computers are the accountant’s best friend. We like them too, when these things work right.

The other day one machine all of a sudden came up with a warning that anti-virus program is out of date. Wow, this was on our main machine we use as our server. We do all our IT work ourselves so the investigation began. Were we connected right, was it us or our internet provider, etc. Well a half hour went by and still no clue. We decided to phone the internet provider. After hanging on the telephone line for 40 minutes yup it was them. Nice. They had decided that they were changing their virus provider. No email to us or any other warning was given. Well then, more fun came. We had to go to site to download new software. Well I don’t understand how these programmers can’t make it simple. We press the download button. Why all the questions? Do you want it here? Do you want to continue? and so on. Then they give you a registration # that is 30 digits long, 30 digits????  Why???? So you have to write this down in case something goes wrong. So you press the continue button again. The program now it checks if it is compatible to your machine, is your machine certified, etc. again the long wait. By this time it’s been almost 2 hours since we started. Finally it says it ready to download new program wonderful. We press continue again. It runs a green line across the screen and all of a sudden it says you have to restart the machine. Okay we are thinking we are going to be done. NOT. It does its restart and the machine restarts again. At least the programs have figured out how to restart the computer so you don’t have to push the button. But now you have to reenter passwords, etc. Then another box comes up to continue, oh man. This goes on two more times. Finally it is done. It has been 3 hours total time since we started for this one machine. 3 hours of downtime. Gezzzz but this is still faster than calling a techy. One machine down and 2 more to go, wonderful. Well at least we can run the others at the same time.

Now back to the good the accountants are happy again.

If you have any questions please feel free to contact us via email info@bimetalinc.com phone 780-440-4002 or drop on by 5804-82 Avenue Edmonton.

Happy Times Here At Bi-Metal!!!

September 15 2012 or there about, we began promote our 400,000 item alliance with SCN. So far things have been going really well. We began with one order the first week then a few the next and now things are beginning to pick up as our clients realize all the products that we have access to. I’m excited.

Check us out at www.bimetalinc.com  or come to our office at 5804 – 82 Avenue, Edmonton, Alberta, Canada.

Check out some of the new products we have available www.scnindustrial.com   

If you have any questions please feel free to call our office 780-440-4002

Busy, Busy with NEW PRODUCTS

PHEW we have been busy the last 2 weeks trying to launch our new products. It can be as many as 400,000 NEW PRODUCTS thanks to a contact in southern Alberta and a northern Alberta relationship. We think we will be a far better company for it. We are all excited here at Bi-Metal Industrial Products Inc. as we can begin to compete with the big boys in this business and it is already paying off. Now all we need to do is market ourselves better. There is a plan which is going to begin in November and by the beginning of 2013 we will be fresh. Fingers crossed.

Now for the long awaited, test reviews for our new line of inserts and machine tools hardware.

We would like to thank Kier at TRI-LAD Fittings for his input.

We would like to thank Willy at C.L.A.C for his input.

We would like to thank Joe at Global Machine for his input.

Working Fun

Don’t you just love days when things go good? WE DO at Bi-Metal Industrial Products Inc. We cherish the times when we have customers who have problems, and then as they leave our facility satisfied and happy, it really makes our day. We begin to brag about our experiences to the rest of our team, which at that time makes the rest of us feel good too. We grow more and more confident in our products and knowledge that we can share with others again and again.

It is surprising how much people grow in knowledge and expertise over years of learning. Yes we learn new things every day whether it is with new and/or old products. It is here that we can share our experiences.

 Ilia who is getting close to her first anniversary with Bi-Metal is becoming a very knowledgeable person about our products and services. If she has no idea about what she is asked about she will ask customers to hang tight for an answer and she does search around for any answer to a customer’s inquiry. She seems to have a 99% success rate at helping the person’s question. She is usually is the first person you speak to when you call our facility. She has learnt a great deal with Bi-Metal and loves to pass on her knowledge.

Brenda is just a small brute force in the back shop. She does all the grunt work. Customers have little understanding of all the work that goes into welding band saw blades. She handles these blades from ¼” to 1-1/2” at any length like a pro. She is a pro.  She is also the person who picks and sorts customer orders getting them ready for delivery.  She can also help customers with their blade predicaments.

Sitting silent at his desk Tuesday thru Thursdays is our money man Paul. We don’t hear much from him but he is always there to help out. He is the only original founder of Bi-Metal left in this business.

Now, I’m (Peter) the last but not least member of the Bi-Metal team. This is what I do, help everyone else, like our cliental and team to get their missions done each day. Doing sales is a great at the end of the day when everyone feels we have done the best we could do. A little visiting with our cliental and team, then the deliveries keeps me going.

With the TEAM we have, we are ready for most anything and we really have to thank our cliental for helping us.